Snowflake Acceptable Use Policy

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ARCHIVE Snowflake Acceptable Use Policy - 2024-05-06

This is an archived version of our Acceptable Use Policy dated May 6, 2024. View the current version here.

Use of the Snowflake Offerings (which, for clarity, include the Service) are subject to this acceptable use policy (the “Acceptable Use Policy”).

Unless otherwise indicated, capitalized terms used herein but not defined herein have the meanings ascribed to them in the applicable agreements between Customer and Snowflake governing Customer’s use of the Snowflake Offerings (the “Agreement”), or if not defined in the Agreement, in the Snowflake Terms of Service located at https://www.snowflake.com/en/legal/ (or such successor URL as may be designated by Snowflake) (the “Website”).

I. General Use Restrictions.

Customer may not:

A. Use the Snowflake Offerings in any way that violates or facilitates the violation of applicable law. This includes:

1. Engaging in illegal activity such as terrorism; cybersecurity crime; organized crime; or child sexual exploitation or the generation of Child Sexual Abuse Material (CSAM);

2. Violating copyright, trademark, or other intellectual property laws;

3. Violating any person’s privacy rights, including by attempting to collect, infer, predict, store, process, or disclose protected or personally identifiable information, such as passwords, account information, credit card numbers, addresses, location, or other contact information without a lawful basis for doing so;

4. Engaging in the unauthorized practice of any regulated profession, including the financial, legal, or medical/health professions; or

5. Accessing or authorizing anyone to access the Snowflake Offerings from an embargoed country.

B. Use the Snowflake Offerings in any way that could harm them or impair another person’s authorized use of the Snowflake Offerings. This includes:

1. Attempting to gain unauthorized access to the Snowflake Offerings, acting to deny others’ authorized access to the Snowflake Offerings, or authorizing any third party to inappropriately access or use the Snowflake Offerings on Customer’s behalf (such as sharing a username and password with multiple individuals);

2. Using the Snowflake Offerings to try to gain unauthorized access to any other service, data, account, system, or network by any means; and

3. Using content or technology that harms, interferes with, or limits Snowflake’s or any other user’s normal operation of Snowflake’s products and services, including monitoring traffic or data.

C. Use the Snowflake Offerings in any way that is intended to harm others (other than normal competition with third parties). This includes:

1. Using the Snowflake Offerings to store, generate, or transmit viruses, malware, malicious code, trojan horses, or anything designed to impair the proper operation of any website or computer system; and

2. Using the Snowflake Offerings to harm, threaten, stalk, defame, defraud, deceive, or harass anyone for any reason.

D. Use the Snowflake Offerings to violate Snowflake’s intellectual property rights or otherwise compete with Snowflake. This includes:

1. Accessing or using any intellectual property in or related to the Snowflake Offerings, except as expressly permitted under the Agreement;

2. Copying the Snowflake Offerings, or any part, feature, function, or user interface thereof, except as expressly allowed for such Snowflake Offerings under the Agreement; and

3. Using the Snowflake Offerings to assist in the creation of similar or competitive products or services.