Oracle Restaurants eStore Privacy Policy
1. INTRODUCTION
This Oracle Restaurants eStore Privacy Policy (also referred to as the ‘Privacy Policy’) informs you about the collection, use, and sharing (collectively referred to as ‘processing’ or ‘process’) of your personal information in connection with Oracle’s provision of the Oracle Restaurants eStore Products and Services. It also explains the privacy rights you have in relation to these processing activities.
Oracle (“Oracle”, “we”, or “us”) provides a set of restaurant online ordering services that enables restaurants to provide an online ordering and marketing system (the “Oracle Restaurants eStore Online Ordering Platform” or “Platform”) and offers a mobile app via which you can order food from restaurants that use the Platform (“FoodBooking”). Jointly, we refer to the Oracle Restaurants eStore Online Ordering Platform and FoodBooking as the “Restaurant Services.” A restaurant that uses the Platform is referred to as “Restaurant.”
This Privacy Policy was last updated on October 1, 2024. However, the Privacy Policy can change over time, for example to meet changing business or legal requirements. The most up-to-date version can be found on this website. In case there is an important change that we want to highlight to you, we will also inform you in another appropriate way (for example, via a pop-up notice or statement of changes on our website).
As used in this Privacy Policy, “personal information” or “personal data” means information that relates to an identified or identifiable individual. For example, this could include among other things your name, address, email address, or information about past orders. Personal information about you that Oracle may process is also referred to as “information about you.” For more detail about the types of information about you that Oracle may process in the context of Restaurant Services, please refer to Section 4 below.
2. SCOPE
This Privacy Policy applies to Oracle’s use of personal information in relation to the following activities:
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Restaurant Clients: When you provide your personal information to submit an order through FoodBooking or a Restaurant’s website or app created using the Platform, Oracle will process contact and transactional information about you (“Restaurant Clients”);
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Restaurants and Partners: Oracle will process personal information on individuals who own, operate, or manage a Restaurant (the “Restaurant Holder”) and on individuals or organizations who introduce new Restaurants to the Platform and/or who manage the Restaurant on the Platform on the Restaurant’s behalf (“Partners”);
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Individuals: Restaurant Clients, Restaurant Holders, and Partners as defined above are collectively referred to as “individuals”.
The Privacy Policy does not apply to the following activities:
This Privacy Policy does not apply to Oracle’s processing as a processor of personal information at the instruction, and on behalf, of Restaurants that use the Platform, such as, the personal information that is processed in the context of your order with the Restaurant, your order via the point of sale services, or your order by any Partners engaged and authorized by the Restaurants. Restaurants and Partners are independent third parties that maintain their own business practices and policies. When you order food with a Restaurant that uses the Platform, or receive marketing or transactional messages from such Restaurant, the Restaurant controls such direct interactions with you. The Restaurant is contractually obligated, per the Oracle Restaurants eStore Master Agreement, to inform you directly of how it collects and uses your personal information and to obtain your consent where appropriate. If you have any questions about the processing of your personal information in this regard, please review the privacy policy of the Restaurant who collected your information from you or contact that Restaurant directly.