Use Policy

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OpenAI Use Policy

Use of certain Service features that result in OpenAI OpCo, LLC (or successor entity) processing Customer Data (as described in the Documentation) (such features, “OpenAI Features”) is subject to this use policy (“Use Policy”). Capitalized terms used but not defined herein shall have the meaning given to them in your written software-as-a-service or cloud agreement with Snowflake covering the Snowflake Service (as may be amended, “Agreement”), and if not defined in the Agreement, then as defined in the Snowflake Terms of Service located at https://www.snowflake.com/en/legal/terms-of-service/ (or successor page).

Snowflake may update this Use Policy from time to time, including if requested by Snowflake’s partners.

1. If Customer creates an application using OpenAI Features (such application, a “Customer Application”) that consists of a chat or conversation application, Customer will ensure the Customer Application responses are restricted by topic or grounded in trusted documents or files (e.g., no general purpose chat functions). For clarity, Customer will not provide a chat or conversational application that gives end users unrestricted access to query OpenAI Features with general inputs that generate unrestricted outputs that are not limited to a particular topic or use case or otherwise grounded on trusted source documents.

2. Any end users of Customer Applications that generate content that is provided as input to OpenAI Features will be internal only (e.g., employees, contractors, agents, or affiliates of Customer) or will be authenticated using one of the following mechanisms: (a) 2 factor/multi-factor authentication; (b) single sign-on; or (c) user ID and password where logins are logged for visibility and remediation.

3. If Customer uses OpenAI Features to generate code, Customer will: (a) limit code generation to internal end users or implement monitoring for misuse; and (b) review application code before it is launched in production in a manner that could materially impact production systems.

4. If the Customer Application permits end users to upload images as inputs, it will be designed to limit the image inputs processed by the Customer Application to low risk and/or topical documents to the extent reasonably possible.

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