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Usage Policy

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This is the Schedule 3.1 to our MEA.

Usage limits

Client shall only use the Software as a utility of the Services provided by TYPEFORM, and in full compliance with the conditions set forth in this Agreement, including those concerning the number of Authorized Users, Authorized Responses, Authorized Minutes, and API Calls, as identified in the corresponding Order Form, if any such limitations apply. To exercise its rights under the applicable Order Form, Client shall create Accounts (or, as the case may be, designate those Accounts already existing that should fall within the scope of each Order Form) and specific workspaces to enable Authorized Users collaboration, and TYPEFORM shall ensure that one of the Accounts —acting as the admin Account— is granted rights to control contents created by the rest of Accounts in such workspace(s). As used in the Agreement, “Account” refers to the personalized access to the Services (including the Software) given to the Authorized Users.

If Client intends to collect information covered under US Health Insurance Portability and Accountability Act of 1996 (“HIPAA”), it shall notify TYPEFORM about this circumstance to assess the opportunity to offer HIPAA-compliant services and sign a Business Associate Agreement, which shall be attached to the MEA. Unless a Business Associate Agreement is signed, Client shall not submit information subject to HIPAA requirements, and TYPEFORM makes no representations and warranties, and disclaims any liability, about the Services meeting any obligations under HIPAA.

For purposes of this Schedule:

• Definitions: “API Calls” means the number of requests directly or indirectly sent by Client through the Software’s Application Programming Interface —or APIs— aimed at ensuring the intercommunication between the databased processed by means of the Software and a database processed by another software program.

“Authorized Minutes” means the maximum number of minutes of video to be collected and/or processed on behalf of Client by TYPEFORM by means of the Software. For purposes of this Agreement, ‘video processing’ shall be understood to refer to any new content generated by either the Client or Client’s respondents consisting in (i) video (including any audio); or (i) audio. Contents generated by Client’s respondents will be considered for purposes of Authorized Minute(s) limitations as long as said contents are effectively submitted by them.

“Authorized Response(s)” refers to the maximum number of responses to be collected on behalf of Client by TYPEFORM by means of the Software, when any such Software is the SaaS ‘typeform’. For purposes of this Agreement, ‘response´ shall be construed as any submission to a form owned by Client regardless of the contents and its file size. For clarification purposes, partial responses, if so activated by Client, count towards the Authorized Response limits under the applicable Order Form.

• Client shall use the Services in accordance with the applicable Authorized Users, Authorized Responses and/or Authorized Minutes agreed with TYPEFORM. Should those not have been expressly set forth, then Client shall make a reasonable and balanced use of those and, in respect of video features, the total views of any video materials created by Client shall not exceed 1,200,000 per calendar year.
• Number of Authorized Users, Authorized Responses and/or Authorized Minutes may be increased at any time by purchasing one-off add-on packages (“Add-on(s)”), subject to the conditions set forth in the applicable Order Form or subject to a further mutual agreement of the Parties. Add-ons are valid upon activation and shall run for 30-day periods of time unless otherwise agreed by the Parties. Client shall not be entitled to ask for a prorated refund of any unused Add-ons it may have at the end of the Term or the validity period at issue;