Anthropic is an AI safety and research company working to build reliable, interpretable, and steerable AI systems.
This Privacy Policy explains how we collect, use, disclose, and process your personal data when you use our website, Claude.ai, or other Anthropic products and services (the “Services”). This Privacy Policy does not apply to content that we process on behalf of customers of our business offerings, such as our Enterprise accounts. Our use of that data is governed by our customer agreements covering access to and use of those offerings.
Please see our Non-User Privacy Policy for information on how our large language models are ‘trained’ and how personal data obtained from third party sources, including where others may submit personal data when using our services, may be used when developing or delivering our products and services.
This Privacy Policy also describes your privacy rights. More information about your rights, and how to exercise them, is set out in Section 4 (“Rights and Choices”).
If you are located in Canada, Brazil, or the Republic of Korea, please read the relevant Regional Supplemental Disclosure which applies to you.
If you are located in Washington or a state with similar consumer health data laws, please read our Consumer Health Data Privacy Policy which applies to you if you integrate third party health applications with Claude.
1. Collection of Personal Data
We collect the following categories of personal data:
Personal data you provide to us directly
- Identity and Contact Data: Anthropic collects identifiers, including your name, email address, and phone number when you sign up for an Anthropic account, or to receive information on our Services. We may also collect or generate indirect identifiers (e.g., “USER12345”).
- Payment Information: We shall collect your payment information if you choose to purchase access to Anthropic’s Services.
- Inputs and Outputs: You are able to interact with our Services in a variety of formats, including but not limited to chat, coding, agentic sessions (where Claude performs multi-step tasks or takes actions on your behalf), and connected services. The content you submit to the Services through these interactions, including via third-party applications, services, and content you choose to upload, integrate or interact with using our Services, are your “Inputs”. Inputs generate responses and actions (“Outputs”). If you include personal data or reference external content in your Inputs, we will collect that information and it may be reproduced in your Outputs. Depending on the permissions you grant Claude, some Outputs may result in actions with effects outside the Services, such as sending communications, modifying files, or interacting with third-party services on your behalf.
- Feedback on your use of our Services: We appreciate feedback, including ideas and suggestions for improvement or rating an Output in response to an Input ("Feedback"). If you rate an Output in response to an Input—for example, by using the thumbs up/thumbs down icon—we may store the entire related conversation as part of your Feedback. You can learn more about how we use Feedback here.
- Study Participation Data: If you participate in Anthropic research studies, surveys, or interviews (for example our Anthropic Interviewer), we collect the responses you provide, associated account data, and related Technical Information. We may combine this data with other data from your account for aggregated analysis.