Privacy Policy
Last Updated: October 14, 2026
You can see our previous Privacy Policies here.
Formagrid Inc, doing business as Airtable ("we," "our," "us," or “Airtable”), prepared this Privacy Policy to help you understand our practices with respect to the collection, use, and disclosure of information we collect from you through: (i) airtable.com, its subdomains, and any other website where our Terms of Service are posted; (ii) our online hosted services; and (iii) our “Software,” meaning, collectively, our browser extensions, mobile applications, other downloadable apps, application programming interfaces (“APIs”), and tools and documentation ((i) through (iii) collectively, our or the “Services”).
1. What Information We Collect and How
We collect information from you when you:
- Create or register an account, or administer your account
- Input, post, or upload information, data, or other content through the Services
- Submit questions, requests, or other communications to us via various communication channels
- Contact us for customer support or technical support
- Visit any of our websites or download any of our applications
- Participate in promotions, user conferences, webinars, demonstrations, contests, sweepstakes, surveys, or other marketing events
- Participate in research activities
- Interact with other users of the Services and guests on our community forums
- Integrate third-party products and services with your account on our Services (“Airtable Account”)
We also collect information about you from our business partners, including referral partners and resellers, and third parties that help us with sales and marketing efforts, such as prospecting. We may also obtain publicly-available business contact information.
Below is additional information about what we collect, depending on how you interact with the Services:
a. Your Content
“Content” includes all information, data, and other content, in any form or medium, that is collected, downloaded, or otherwise received, directly or indirectly, from you (or on your behalf) by or through the Services. It also includes information you provide when connecting a third-party account, product, or service to the Services. You (and anyone who can interact with your use of the Services) own and control the nature of any Content, subject to any applicable terms and conditions including our Terms of Service and this Privacy Policy. Our collection, use, and disclosure practices with respect to Content are distinct from those with respect to other sorts of information, as explained in Section 2.a. below.
We may upload Content automatically with your authorization from third-party services (such as from your Google Drive). See Section 1.c. below.
b. Customer Information
“Customer Information” consists of information related to your access or use of our Services, the creation of accounts, or that otherwise identifies you as a customer or end user of the Services. Customer Information includes:
- Identifiers. This includes your name, mailing address, email address, postal code, telephone number, and other similar identifiers.
- Customer Records. This includes username and password, payment information, company name, job title, business email address, and department.
- Protected Classification Characteristics. This includes age and gender.
- Commercial Information. This includes information about products or services purchased, obtained or considered.