Privacy Policy - Insomnia

Privacy Policy

Kong’s Privacy Policy applies to personal data collected or submitted during use of Insomnia's website and desktop applications. This Insomnia Privacy Policy supplements Kong’s Privacy Policy.

Information We Collect

When creating an Insomnia account, you will be asked to enter an email address and password. Email addresses are used during sign-in and for receiving occasional updates initiated by you or your team members. These updates include, but are not limited to, account activation, team invitations, and payment receipts.

If your plan provides for it, you may also register for and login to your Insomnia account through a third party account you already have, such as a Google, GitHub or Microsoft account, or, in certain plans, through your organization’s single sign-on (SSO) provider. The email address associated with these accounts will be used by us for the same purposes as if you created your Insomnia account directly with us.

Service Data

Service Data is data generated by using the applications, your account, and processing your payments. We retain the minimum amount of Service Data to operate and improve our Services.

Service Data is kept confidential. It is visible to our staff and includes, but is not limited to, email address, full name, billing information, server logs, client IP address, and stats on application usage.

Analytics Data

Insomnia’s website and applications collect information to operate and improve our Services.

Information Usage

We use the information we collect to operate and improve our website, applications, and provide customer support. We do not share personal information with outside parties, except to provide specific services.

Any information you choose to send us through email or our customer support system may pass through and be stored on a variety of intermediate services.

Third-Party Data Processors Your Service Data are held by third party data processors, who provide us with hosting and other infrastructure services.

**Processor: Purpose **Auth0: User account login and data Amazon Web Services: User-submitted optional profile images for user identification if using collaboration feature Segment: Application analytics Sentry: Error and exception monitoring analytics for app Google Analytics: Website and application analytics Google Cloud: Cloud infrastructure hosting Mailgun: User account data and notifications SendWithUs: Email template management and sending Stripe: Credit card payment processing Customer.io: User account data, annoucements and marketing communications

Your Responsibilities for Protecting Your Data

If your plan provides for it, you may register for and login to your Insomnia account through a third party account you already have, such as a Google, GitHub or Microsoft account, or, in certain plans, through your organization’s single sign-on (SSO) provider. It is your responsibility to keep your login data to these accounts secure.

If you choose, you may create your account with a passphrase to enable your project data to be end-to-end encrypted (E2EE). If your plan provides for it, and you are the administrator of an organization within the Insomnia application, you may choose to encrypt project data within that organization in an end-to-end way, in which case you and every current and future member of your organization will be required to create a passphrase.

If you choose to encrypt project data with end-to-end encryption (E2EE), you must remember your passphrase, as we are not able to recover it if it is lost. We are also not able to recover any passphrases of your users. You should also keep a copy in a safe place because future access to your project data depends on your passphrase.