Terms of service
Last updated: August 2025
Website Terms of Use
Hardware & Software Terms of Sale
Refund Policy
Acceptable use Policy
Cloud Terms of Service
Platform Guidelines
Lambda Website Terms of Use
These Website Terms of Use, together with any supplemental terms, notices, and policies available at lambda.ai/legal, and/or any other binding document signed between the parties (“Terms”) govern your use of the Lambda websites, including the Lambda Chat interface (together, our “Sites”). These Terms are a contract between Lambda, Inc. (“Lambda”, “us”, “we”, “Company”), and You, whether you are an individual user, or a user on behalf of a company or team (“User”, “Customer”, “You”). By accessing the Sites you agree to these Terms.
YOUR CONTINUED ACCESS AND USE OF THE SERVICE ARE CONDITIONAL ON YOUR ACCEPTANCE OF AND CONTINUED COMPLIANCE WITH THE TERMS. By accessing or using the Service in any manner, including, but not limited to, visiting or browsing the Sites, registering an account, or contributing content or other materials to the Sites, you expressly understand, acknowledge and agree to be bound by these Terms. In addition to these Terms, our Privacy Policy governs how Lambda collects, stores, and protects your information when you use the Services.
We may change or update the Terms from time to time. Changes will be effective 10 days following posting on the Site. You accept any changes by your continued use of the Sites 10 days following such posting.
We may also post and update additional terms for specific services on the Sites, and such additional terms will also apply to you.
Please note: Our Cloud Terms of Service govern your use of any Lambda API key and any other Lambda offerings that reference the Cloud Terms of Service.
1. DEFINED TERMS
“Account” is the account that you, or your entity, will create on the Website to access, use or purchase Services.
“Services” means the products and/or services we offer or provide, that you access, use or purchase.
“Organization” refers to a workspace representing a legal entity and/or several Users.
“Content” refers to any material posted, displayed, or accessed on our Sites and Services, including code, text, data, graphics, images, applications, or software you, we, or any third party may provide.
2. USE OF OUR SERVICES
You must use our Sites in strict compliance with these Terms and all applicable laws or regulations in the relevant jurisdiction(s).
We may at any time modify, suspend, or discontinue, temporarily or permanently, the Sites (or any part thereof) with or without notice. You agree that we will not be liable to you or to any third party for any modification, suspension or discontinuance of the Sites.
**3. ACCOUNT CREATION
To access certain features of our Sites we may ask you to create an Account. You agree to provide correct, current, and complete Account information and allow us to use it to communicate with you about our Services. Our communications to you using your Account information will satisfy any requirements for legal notices.
You may not share your Account login information with anyone else. You also may not make your Account available to anyone else. You are responsible for all activity occurring under your Account, and you agree to notify us immediately if you become aware of any unauthorized access to your Account by submitting a request to the Lambda Support Portal.