# Atlassian End of Support Policy #### Atlassian Support Offerings - Atlassian Cloud Bug Fix Policy - Atlassian Support Attachment Retention Policy - Atlassian End of Support Policy - Atlassian Data Center Bug Fix Policy - Supported Platforms - Implementation of New Features Policy - Atlassian Cloud Update Policy - Atlassian Cloud Security Update Policy - Premier Support Offering Details - Troubleshooting and Support Tools - Priority Support Offering Details - Eligibility for Support Tickets for Atlassian Cloud - Atlassian Support Locations - Atlassian Support AI chat - FastShift Terms - Atlassian FastShift Data Processing Addendum - Third-Party FastShift Sub-processors - FastShift Security Measures #### On this page #### Related content - No related content found #### Still need help? The Atlassian Community is here for you. Ask the community Atlassian supports releases for two years after the initial feature or Long-Term Support (LTS) release. For example, we provide technical support Jira Software 10.4.x for two years after Jira 10.4.0 was released. **Atlassian does not provide support for releases that have reached their end of support (EoS) date.** **Example** We support Jira Software Data Center 10.4.0 for two years, until January 22, 2027, because we shipped it on January 22, 2025. **Atlassian recommends upgrading to the latest feature or LTS release. ** Download the latest software **Shared Responsibility Model** While Atlassian is committed to delivering secure products out of the box, we also rely on a shared responsibility model. This model requires customers to implement practices that continue beyond deployment and extend into operational phases. Some of these responsibilities include: - Operating Atlassian software on private networks. - Ensuring timely implementation of security fixes once they're released. - Configuring Web Application Firewalls (WAF), VPNs, multi-factor authentication, and single sign-on capabilities to enhance security - Implementing encryption and access controls. - Performing regular backups. - Conducting regular security audits. ## Bamboo - 12.1 (EOS date: 17 December 2027) LONG TERM SUPPORT - 12.0 (EOS date: 20 November 2027) - 11.0 (EOS date: 30 April 2027) - 10.2 (EOS date: 20 December 2026) LONG TERM SUPPORT - 10.1 (EOS date: 20 November 2026) - 10.0 (EOS date: 21 August 2026) ## Bitbucket - 10.4 (EOS date: 21 July 2028) - 10.3 (EOS date: 12 May 2028) - 10.2 (EOS date: 3 March 2028) LONG TERM SUPPORT - 10.1 (EOS date: 20 November 2027) - 10.0 (EOS date: 8 September 2027) - 9.6 (EOS date: 18 January 2027) - 9.5 (EOS date: 7 January 2027) - 9.4 (EOS date: 3 December 2026) LONG TERM SUPPORT - 9.3 (EOS date: 29 October 2026) - 9.2 (EOS date: 24 September 2026) - 9.1 (EOS date: 27 August 2026) - 9.0 (EOS date: 23 July 2026) ## Jira Software - 11.3 (EOS date: 3 December 2027) LONG TERM SUPPORT - 11.2 (EOS date: 6 November 2027) - 11.1 (EOS date: 24 September 2027) - 11.0 (EOS date: 13 August 2027) - 10.7 (EOS date: 13 June 2027) - 10.6 (EOS date: 23 April 2027) - 10.5 (EOS date: 12 March 2027) - 10.4 (EOS date: 22 January 2027) - 10.3 (EOS date: 5 December 2026) LONG TERM SUPPORT - 10.2 (EOS date: 20 November 2026) - 10.1 (EOS date: 9 October 2026) - 10.0 (EOS date: 22 August 2026) - 9.17 (EOS date: 26 June 2026) - 9.16 (EOS date: 23 May 2026) - 9.15 (EOS date: 27 March 2026) ## Jira Service Management (previously known as Jira Service Desk) - 11.3 (EOS date: 3 December 2027) LONG TERM SUPPORT - 11.2 (EOS date: 6 November 2027) - 11.1 (EOS date: 24 September 2027) - 11.0 (EOS date: 13 August 2027) - 10.7 (EOS date: 13 June 2027) - 10.6 (EOS date: 23 April 2027) - 10.5 (EOS date: 12 March 2027) - 10.4 (EOS date: 22 January 2027) - 10.3 (EOS date: 5 December 2026) LONG TERM SUPPORT - 10.2 (EOS date: 20 November 2026) - 10.1 (EOS date: 9 October 2026) - 10.0 (EOS date: 22 August 2026) - 5.17 (EOS date: 26 June 2026) - 5.16 (EOS date: 23 May 2026) - 5.15 (EOS date: 27 March 2026) Confluence- 10.2 (EOS date: 2 December 2027) LONG TERM SUPPORT - 10.1 (EOS date: 7 October 2027) - 10.0 (EOS date: 5 August 2027) - 9.5 (EOS date: 4 June 2027) - 9.4 (EOS date: 1 Apr 2027) - 9.3 (EOS date: 4 Feb 2027) - 9.2 (EOS date: 10 Dec 2026) LONG TERM SUPPORT - 9.1 (EOS date: 3 Oct 2026) - 9.0 (EOS date: 30 July 2026) - 8.9 (EOS date: 2 Apr 2026) ## Crowd - 7.2 (EOS date: 17 May 2028) LONG TERM SUPPORT - 7.1 (EOS date: 2 Oct 2027) - 7.0 (EOS date: 21 Aug 2027) - 6.3 (EOS date: 10 Apr 2027) - 6.2 (EOS date: 18 Dec 2026) - 6.1 (EOS date: 27 Sep 2026) - 6.0 (EOS date: 4 Jul 2026) - 5.3 (EOS date: 19 Apr 2026) ## Jira Align (self-hosted) The self-hosted version of Jira Align follows a different end-of-life policy than the rest of Data Center products. We only support the current self-hosted version of Jira Align and the prior release. To find out which versions are currently supported, check out the Jira Align release calendar. Learn more about the support status of older versions in the Jira Align Self-Hosted Guide ## Fisheye/Crucible **Note**: As of May 13, 2025, we have discontinued new sales of Fisheye and Crucible. Support and maintenance for Fisheye and Crucible will end on May 15, 2028. Learn what this means for you. - 4.8 (EOS date extended to 30 Jun 2025) - 4.9 (EOS date: 30 Dec 2026) ## Advanced Roadmaps for Jira (formerly Portfolio for Jira) The standalone version of Advanced Roadmaps for Jira (formerly Portfolio for Jira) is now end of life and no longer supported. This includes all versions available from the marketplace (version 3.29 and earlier). Starting with Jira Software version 8.15, Advanced Roadmaps for Jira is now packaged with Jira Software. When Jira is updated, Advanced Roadmaps will also be updated. For more information see Advanced Roadmaps for Jira Licensing. ## Assets Data Center (formerly Insight Asset Management) The standalone version of Assets Data Center (formerly Insight Asset Management) is now end of life and no longer supported. This includes all versions available from the marketplace (version 8.11.1 and earlier). Starting with Jira Service Management Data Center version 4.15, Assets is now packaged with Jira Service Management. When Jira Service Management Data Center is updated, Assets will also be updated. Last modified on Jul 22, 2026 Was this helpful? Yes No It wasn't accurate It wasn't clear It wasn't relevant Provide feedback about this article #### Related content - No related content found Powered by Confluence and Scroll Viewport.